Client Overview

Our client is among leading pharmaceutical manufacturers in West Africa, offering over 70 different products in various dosages. Their wide-ranging portfolio covers essential drugs for Ghana, West Africa, and beyond, with registrations in 18 countries. Their products include anti-inflammatory, anti-infective, and tropical disease treatments, registered in key markets like Nigeria, Senegal, and more.

Client Challenges

  • Fragmented Systems: Our client used different systems and spreadsheets for various departments, causing data inconsistencies and delays in decision-making.
  • Inadequate Software Solutions: Initially, they used Sage Pastel for ten years. However, when they attempted to implement Sage Evolution, it didn't meet their manufacturing needs and lacked expertise, resulting in a year-long struggle.
  • Regulatory Compliance: Meeting pharmaceutical industry regulations, including FDA compliance, proved to be time-consuming and error-prone.
  • Inventory Management:Managing inventory presented a challenge, leading to issues like overstocking and understocking, which disrupted production schedules and increased costs.
  • Quality Control:Manual record-keeping and limited real-time data access made it challenging to maintain consistent quality control standards.

Benefits of ebizframe Intelligent ERP

  • Streamlined Operations:Integrated departments and real-time data access significantly improved operational efficiency, leading to quicker decision-making and reduced manual errors.
  • Regulatory Compliance:The Intelligent ERP Software Systems has automated compliance processes, ensuring adherence to FDA and other regulatory standards. This has reduced compliance-related risks and preparation time for audits.
  • Inventory Optimization:Our client has achieved better control over inventory levels, resulting in reduced carrying costs and minimized production delays.
  • Quality Control:The system enables better monitoring of quality control processes, leading to consistent product quality and a reduction in product recalls.
  • Comprehensive Financial Insights:The integration of the Finance module with others provides holistic visibility, enhancing decision-making.
  • Cost Savings:Overall, the Intelligent ERP Software Systems implementation has resulted in cost savings through reduced manual labor, improved resource utilization, and better inventory management.

Functionalities

1. Production Planning and Control

  • Batch production planning and scheduling
  • Bill of Materials (BOM) management for formulations
  • Real-time monitoring of production processes

2. Inventory Management

  • Inventory tracking and control for raw materials, intermediates, and finished products
  • Lot and batch tracking for compliance and recalls
  • FIFO (First-In-First-Out) and FEFO (First-Expired-First-Out) inventory method

3. Quality Control and Assurance

  • Quality testing and inspection management
  • Compliance with Good Manufacturing Practices (GMP) and regulatory standards
  • Documentation of quality data and certificates

4. Regulatory Compliance

  • Compliance with FDA and other regulatory bodies' requirements
  • Batch Manufacturing Record (BMR) and Batch Packaging Record (BPR)

5. Supply Chain Management

  • Supplier and vendor management
  • Demand forecasting and order management
  • Purchase order processing

6. Financial Management

  • General ledger accounting
  • Accounts payable and accounts receivable
  • Cost tracking and allocation for each production batch

7. Sales and Distribution

  • Customer order management and fulfilment
  • Pricing and discount management
  • Sales analytics and reporting

8. Human Resources and Payroll

  • Employee management and payroll processing

9. Equipment Maintenance

  • Preventive and predictive maintenance scheduling
  • Equipment and asset tracking
  • Downtime analysis and reporting

10. Dashboard and Flexi-Reporting

  • Real-time analytics and dashboards for data-driven decision-making
  • Ability to customize reports through the use of Flexi-report

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