The Significance of a ‘User Dashboard’ in Modern ERP Systems

  • The Significance of a ‘User Dashboard’ in Modern ERP Systems

    The Significance of a ‘User Dashboard’ in Modern ERP Systems

    If we talk about traditional ERP Systems, they are essentially Transaction Management Systems. They store the static data (Masters) and use that data to help an organization perform day to day business transactions. Based on thousands of such transactions across the company, the management generates reports from the system, which help them run the business.


    However, modern ERP Systems like ebizframe, have shifted to a new paradigm of dashboards based working for everyone. The moment a User logs in, he/she gets information pertaining to the performance indices of his/her functional area, the tasks at hand, all alerts and his/her graphical analytics in just a glance. All this has been achieved by the introduction of ‘User Dashboard’. It imports the key data from the basic ERP modules and creates useful graphs based on the user preference. These graphs arereal-time and allow users to analyse the behaviour of particular functional areas related to him/her. Also, on a Dashboard, a user can see documents that are pending for completion or pending for his/her approval or pending for approval with other users. Apart from that, the reports that are frequently used also appear on the Dashboard which enables users to have a quick access to meaningful data. There is no need for users to go to the report section, in order to run reports. In effect, this is a Proactive Dashboard which pushes users to their actionables and at the same time keep them on their toes by showing them their KPIs as well as information which affects their KPIs.


    To measure the performance of Critical Business Parameters, information tickers like stock tickers, cash position tickers, revenue tickers are present on a User Dashboard. These tickers can give users an idea about the behaviour of particular KPIs over a specific comparison period. E.g. in a Finance Dashboard, users can get an idea of the Current Cash Position/ Revenue Numbers of say the current quarter with that of the previous quarter or the same quarter of the previous year or for this month vs last month. The comparative analytics allow users to see if they are up(Green) or down(Red).


    The Dashboard can also give users an access to social media. Any inputs from social media that are relevant for a user’s business are also captured on the Dashboard. Business Alerts pertaining to events which a user should be aware of, also form a part of the Dashboard.

    Thus, ‘User Dashboard’ not only helps organizations in doing transactions, but it makes mission-critical metrics available to organizations in real-time and give them information where their business stands at a given point in time, so that they can take quicker and better decisions.


    Ashutosh has done his B.Tech in Electronics and Communication. He started his career with a Digital Marketing company. To refine his writing style and blend it with other niche markets, he joined ESS’ Marketing Communication Team to come up with savvy and engaging content for ESS’ flagship product: ebizframe ERP. Apart from his professional calling, he loves penning down his abstract reflections whenever the urge is overwhelming.