ebizframe ERP has been successfully implemented in a wide range of Government and Public Sector/Parastatal organizations. Success stories are many and include Local Governments/Municipalities/Transportation/Airport Authority/Trade Promotion Organizations and Funds Administration.
ebizframe ERP has several implementations to its credit, running globally, that are serving various public sector erp solutions units having numerous functional areas in an integrated fashion. ebizframe public sector erp systems uses the right mix of business tools, proficient workforce and efficient trainings to automate operations from supply chain management, inventory control, manufacturing scheduling and production, sales support, customer relationship management, financials, cost accounting, human resources and almost any other data-oriented management process.
Cases say it best
Gain insights about ebizframe ERP success stories in the public sector from the following concise case studies:
MUNICIPAL ORGANIZATION ON THE PATH OF GROWTH WITH ebizframe
ebizframe public sector ERP system has been successfully implemented for a municipal unit involved in activities like Construction, Maintenance of Public Properties, General Management and much more. During the implementation several processes were automated like Procurement and Inventory Management of various materials required for its various activities from Tendering, Multi-level Approval to Tracking of payments made to Creditors. Modules like Project Management activated various dormant efficiencies and helped tap new operational methodologies with real time inventory tracking. Functions like Cash and Bank Management, Budgetary Control Systems and Human Resource Management Systems (HRMS) were revived and automated with ebizframe.
SHARE REGISTRY & MUTUAL FUND MANAGEMENT POWERED BY ebizframe
A Mauritius based Financial Services Provider known for maintaining accounts for some of the most prominent mutual fund owners and also acting as a share registrar for listed and unlisted companies, mutual funds and share brokers. ebizframe public sector erp implementation a Share Registry and Mutual Fund Management System for this government owned company. The Government holds a major stake in this company through its investment arm whilst ebizframe is performing all the tasks needed by the Share Registry e.g. Transfer/Transmission/Remat/Demat of Securities, Declaration and Tracking of AGM, Declaration and Processing of Dividend/Bonus/Rights, etc.
ebizframe for LABOUR WELFARE FIRM
A Government organisation involved with labour welfare operating under the aegis of the Ministry of Labour and Industrial Relations wanted a specially designed ERP for their operations. After the detailed study of their workflow, ebizframe ERP was consolidated with the Accounting Modules and interfaced with their Loan and Contribution Applications. A Loan Management System was created and integrated with ebizframe under which features like Processing of Payments of all loans to the company’s employees and receipts of EMIs were built-in.
ebizframe SEAMESSLY MANAGES SOCIAL SECURITY & INSURANCE
A Government Organization that handles Social Security and Insurance for the entire population wanted a comprehensive Enterprise Automation System. After finalizing the requirements, Pension and Risk Management Systems for employees, employers and defence personnel were successfully implemented. The entire ERP package was converted into French along with the implementation and training process. ebizframe ERP automated core functionalities such as Purchase, Finance, Budgeting and Fixed Assets. Moreover, a turnkey module was developed for Rent Management which is used to manage all the properties of the client across the country.
MANAGING DUTY FREE SHOPS AT INTERNATIONAL AIRPORT
ebizframe ERP has been implemented for a chain of Duty Free Shops at a very prominent international airport. These include shops for a gamut of duty free luxury items, including top brands of perfumes, cosmetics, watches, jewelry, liquor, chocolates, cigarettes and much more at attractive prices at the Arrival and Departure Terminal of the airport. Post implementation challenge was to handle change management among system users and a part of the management as well. Their previous system had a DOS based Point of Sales (PoS) System which was not comprehensive enough in taking care of all the needs of the organization. Also lacking were tools to analyze Sales in various shops and forecast sales trends. ebizframe has been running successfully for more than 8 years effectively managing the PoS & Back Office. With ebizframe ERP the users are able to process more than 30 tills which operate on 24/7 basis with zero downtime. There are more than 50 Back Office users who control all the tills’ operations. ebizframe PoS and Back Office also interfaces seamlessly with the Financial System running on Oracle E-Business Suite.
LOCAL GOVERNMENT SERVES ITS CITIZENS BETTER
ebizframe ERP has been implemented for a local Government administration responsible for the coordination of five Municipalities, four District Councils and 124 Village Councils. ebizframe was consolidated with Procurement and Inventory Management of various materials required for its various activities right from Tendering, Multi-level Approval to Tracking of Payments made to Creditors. As per the requirement, modules of Budgetary Control, Cash Bank Management and HR were designed to monitor expenditures on operations and workforce while other provisions were added in the Finance Module (tax collection, scavenging, market, etc.)
HELPS YOU EMPOWER WORKFORCE
A Government run Human Resource Council responsible for promoting human resource development in line with national economic and social objectives while providing the necessary human resource thrust for successful transformation of the economy of the country into a Knowledge Economy. With ebizframe public sector erp implementation they were able to reduce various process cycle times in different functions by integrating enterprise level applications. Along with the standard F&A Module, several provisions like AR, AP, GL & Cash/Bank Management were consolidated in the Finance Management. The extended ebizframe ERP systems for public sector with its Procurement and Inventory Management packages strengthens the overall supply chain of the organization.
REVOLUTIONALIZING EDUCATION SYSTEM
A prestigious school management unit governed by public authority and involved in providing services such as Registration of schools, Teachers, etc. Their legacy system was incapable of handling their growing database and often offered a poor user experience. As per the clients requirement an exclusive permission grant provision sub-system was added to ebizframe Finance to generate grants for all schools affiliated under the concerned authority. An interfacing was done between HRMS and ebizframe Finance so that payments could be generated for all the teachers.
ROAD MAINTAINANCE ADMINISTRATION
A Namibia based government body with the primary aim of managing the road user charging system, to secure and allocate sufficient funding for a safe and efficient road sector in Namibia. ebizframe has successfully automated all the functions of the company in an integrated manner. It has automated all the back-end functions of the client like Procurement, Inventory Management, Finance & Accounts, Budgeting, Human Resources, Payroll, Fixed Assets Management, and Project Costing. Apart from this, customized solutions have been deployed for the core functions of the client like Cross Border Charges, Fuel Levy Refunds and Mass Distance Charges. An Executive Information System (EIS) has also been deployed for the reporting needs of the Senior Management. This enables the Management to exercise complete control over all the distant border posts where most of the revenue generation and collection is happening. Now they are able to monitor what is received at border posts through tailor made Cross Border Charges (CBC) & Mass Distance Charges (MDC) modules of ebizframe, which results in better collection and which was prone to malfunctions earlier.
INVESTING MADE EASY WITH ebizframe
A government owned Investment Promotion Center responsible for coordinating and monitoring all investment activities falling under a specific Act and assist both domestic and foreign investors over the complete process of investment. ebizframe is running successfully in Ghana Investment Promotion Centre covering the following areas: Sales, Purchase, Inventory, Finance, HR & Payroll and Asset Management. They are also planning for Phase II of the implementation where they would also like to implement CRM to completely automate their operation.
A government run Maritime Authority created with an objective to develop international trade by developing the country’s shipping gateways is powered by ebizframe. Its primary function is to monitor, regulate and co-ordinate activities in the maritime industry for improved performance and the promotion of national economic development and growth.
A Standards Bureau established by the country as a division of the Ministry of Commerce and Industry depends on ebizframe. The Bureau's main areas of activity are Metrology, Standards Testing and Quality Assurance (MSTQ). We have implemented ebizframe in order to provide a complete solution to run operations. ebizframe takes care of Procurement, Tracking of various Contracts for Testing and keeping historical record of Test Results. This is fully integrated with Finance so that receipts are monitored vis a vis Tests completed (their major pain area).
AVIATION ON THE GO WITH ebizframe
Ghana Airports Company Limited (GACL), Ghana
An Airport Company established with an objective of planning, developing, managing and maintaining all airports and aerodromes. Services provided by the company are:
- Ground Service
- Cargo Service
- Hotel Service
- Dinning & Shopping
In line with the public procurement law they floated a tender for an integrated Software solution. Out of a long list of potential suppliers (Oracle, SAP, Navision, and Local Solutions) our client shortlisted ebizframe ERP based on the technical and financial point system. They found ebizframe in line with the company’s technical requirements and standards. After examining the workflows and responsibilities of our client’s companies the following modules were consolidated in the ERP package:
- HR & Payroll
- Fixed Assets
- Property Management
- Executive Information System
Some custom built salient features were also added like automation of the Invoicing System which would also be integrated with the SITA System in Phase-II for flight statistics – analysis.
PUBLIC WATER COMPANY
ebizframe has also been implemented for a large Utility company. Being one of the country’s first Public Water Company, our client has a pivotal role to play in the rehabilitation of existing water supply schemes and bring them up to their designed capacities along with the responsibilities like Urban Water Sector Planning and Development, Investment Planning, Sector Financial Management, Assets Management, Water Supply and Sanitation in rural as well as urban areas, etc. After in-depth analysis of their legacy systems we discovered that they were having a highly decentralized information system within their 18 business units. The systems were highly personalized and inadequately documented. Reports emanating from the various units did not give consistent information making it difficult to compare and measure progress. With ebizframe ERP Software for public sector they were able to do an efficient tracking, monitoring and utilization of financial resources by ensuring that budgetary allocations for the various departments and their activities are properly utilized, controlled and accounted for building the capacity of staff. It helped them to operate efficiently by tracking all financial and accounting information, expenditure and revenue for all departments in a timely manner.